Service 02
VoIP & unified communications
VoIP and unified communications setup and integration through established telecommunications providers.
Bring calls, messages, teams and customer context into one connected workspace.
What this can improve
✓Smarter call routing
✓Better visibility across locations
✓Connected customer conversations
What Trai can implement
- 01Cloud PBX and extension setup
- 02IVR, queues and overflow routing
- 03Softphones and compatible desk phones
- 04Recording, transcription and CRM controls
Clear boundaries
Technology and implementation, with the right people involved.
Trai implements through established providers and is not the underlying carrier. Emergency-call limitations and recording consent must be reviewed.
A useful place to start
What’s slowing your business down?
Bring the messy workflow, the missed calls or the system nobody trusts. We’ll help you find a sensible next step.